Category: Uncategorized

We are cleaning out the fridges at 3:30 pm tomorrow (Friday 7/13/2018) afternoon. If you have anything you need to save please make sure you remove it before then or it may be thrown away.

Starting this Friday the 13th, we’re starting up monthly birthday celebrations again! Wish your co-workers a happy July birthday! Please let us know if we missed anybody!

• 7/3 – George Barbour
• 7/10 – Vincent Salvo
• 7/11 – Robert Roettgen
• 7/14 – Dustin Suggs

 

The NFL season will be starting soon. If you are interested in playing in our for fun league please sign up here.

is me,

 

the number is 956-793-8636.

Our man, your man, the man, Mike Robinson has accepted a position as the Dedicated Team Lead for our new client Verdigris! I want to thank him for coming to the shared queue and helping out with us during our chaotic transition period moving into the summer. I think hes going to do very well in this position, lets all take the time to congratulate Michael on his new position next time we see him!

 

 

Zendesk will perform scheduled maintenance which will impact performance for customers on Pod 14 on Saturday, July 7 between the hours of 12:00 AM – 05:00 AM PDT / 07:00 AM – 12:00 PM UTC and Sunday July 8, between the hours of 12:00 AM – 05:00 AM PDT / 07:00 AM – 12:00 PM UTC.

July 7
START: 12:00 AM PDT / 07:00 AM UTC
END: 05:00 AM PDT / 12:00 PM UTC

July 8
START: 12:00 AM PDT / 07:00 PM UTC
END: 05:00 AM PDT / 12:00 PM UTC

Zendesk Support customers will experience a brief service disruption of 90-120 seconds, at some time within the 5 hour maintenance window.

Affected products: Support and Talk

Expected behavior: The Support and Help Center interfaces will be unreachable during the 90-120 second window, and your agents may experience green screens, issues bulk updating tickets, refreshing ticket views, sluggish response times, and Talk  dropped calls.

 

 

 

you will need to document as best as possible without your tools, if necessary.

on call manager is me,

call me, beep me, if you wanna reach me.

Shared queue,

 

There has been a change in BlueCheck hours, please be familiar with them by visiting the main page.

I, Steve Hernandez, will be the on call manager this weekend. Please do not hesitate to reach me at 737-228-0515 in the event of an emergency or if you need anything else!

What kind of toast do you like, and why is it avocado?