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For those who RSVP’d, the Christmas Party will be at 3pm tomorrow.  Don’t forget your Secret Santa gift if you have chosen to participate.

The January schedule can be found here.

This schedule will go into effect 12/29/2014.

There has been a update to the sunwifi gaming access process.

 

When we receive a request from a guest at a sun location for gaming access process as follows:

1. Guest requests access via phone
2. Agent Processes the gaming access request
   1. Ticket the interaction per normal in Admin.
   2. Add the requested MAC to the preferred list in Admin.
   3. There is no charge for gaming access at sun locations.

If the location is a Meraki site, you will need to follow the additional steps below to ensure the guest is able to access the network on the device.

1. Log into the Meraki Dashboard
2. Navigate to Monitor > Clients
3. Search for the MAC of the guest device
   1. If you are able to see the guests device on the network, verify with them they are able to access the internet on the device at this time.
   2. If you are unable to see the guests MAC on the network you need to add the client.
      1. Click “Add client” on the right hand side and enter the information.
      2. refresh and ensure the MAC is now discovered and that the guest can now get online.

The attached PDF outlines this process as well.

Process Gaming Access for SUN WIFI

When you wake up Monday 12/22 and dread the morning routine, fret not as IT IS PAJAMA DAY!!!  No suits and ties for you that day.  Come to work in your favorite pajamas and robes (work appropriate please) and enjoy a relaxing day of work.  Then, Tuesday 12/23 will be S’MORE DAY!!!  Keep an eye on CARE for more S’more day information as it gets closer.

Tis the season for Secret Santa gift exchange.  If you’re interested in participating, enter your name in the form below.  Gift price range is $15-$20.

I need this form filled out by each employee ASAP.  Please put your name and Polo shirt size.  Maybe there will be surprises?

Form:  Shirt Sizes

A quick message from our company president in regards to the upcoming holiday:

 

Team

I want to wish each and every one of you a Happy Thanksgiving. Please take the time to enjoy tomorrow with your family and loved ones.

Here at ContactWorks, we have a lot to be thankful for; our great EMPLOYEES, the best Clients ever and a growing business.

Thanks to all!

Tom

If you are scheduled to work this Thursday or Friday, you have the option to work from home.  You must confirm your VPN and tools functionality by contacting a team lead or manager via your remote workstation prior to Tuesday evening.  If you do not confirm functionality with a team lead or manager by Tuesday night, you will be expected to work from the office.  Reach out to a team lead or manager if you have any questions.

 

I know I do!

 

Chris Smith has brought in Pork and Chicken Tamales for everyone to enjoy during lunch, please help yourself to them. They are located in the CW fridge in the break room.