Lead

Below are various links for processes and procedures necessary as a Lead:

Team Lead Index

• CARE Comment Tracker
• Shift Guides
  • Shared Queue Team Leads
  • TeenSafe Team Lead
  • Petzi Team Lead
  • August Team Lead
  • Educopia Team Lead
• Team Lead Interview Process
• Seating Chart
• Lead documents
• Trixboxx reports
• Trixboxx calls
• QA Process
• Orientation Process
• Training Process
• How to perform coaching
• EODs
• Office maintenance and cleanliness
• Food truck tracking
• Queue Outbound Numbers