Team Lead Index
Team Lead – Task Tracker (Your To Do List)
Client Tracking
Teachscape Tracker
CARE Comment Tracker
Employee Tracking
Scheduling
Master Schedule
Shared Queue
Dedicated Queues
Team Lead Trackers
Late / Tardy Form
Supervisor Escalation Form
2015 Coaching Tracker
2016 Coaching Tracker
Coaching Templates – \\10.0.0.220\Teamleads\Corrective Action – Coaching
Team Lead Organization
Interactive QA List
Tengo Refund Time Tracking Form
Tengo Refund Time Sheet
Dustin Sugg’s Reward Tracker
Team Lead Task Tracker
Cleaning Supply Checklist
CARE Overhaul – Tengo
Quality Assurance
QA Tracker 2014
QA Tracker 2015
2016 QA Monthly Tracker
QA Share Drive
Recent Call Recordings
Archived Call Recordings – \\10.0.0.220\Teamleads\Call Recordings
QA Template sheets – \\10.0.0.220\Teamleads\Shared Queue QA\New QA Project\Templates\QA Templates
Saved QA Scores by Agent – \\10.0.0.220\Teamleads\Shared Queue QA\New QA Project\Agents
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Hey I think these IP addresses are wrong (10.0.0.220)
Where is the link to performing a QA?
where is the break tracker? – rather, how can i approve breaks?