Category: Uncategorized

Our TeenSafe parent Hannah had this to say:

Thank you Donice for your assistance this morning! Way to truly deliver great, wonderful customer service follow up! Please let your manager know.

Way to GOOOOO Donice, keep up the good work!!!!

Alright, Alright, Alright

The responses have been compiled and I would really appreciate everyone’s participation in a vote. this will help shape the way we do recognition.

https://goo.gl/forms/4P4lY2OVOjkJTg573

Employees,

I would like for each of you to take a bit of time throughout the day to come up with some recognition ideas. pretty please with sugar on top.

Anytime you have a few in mind, Shoot me an email with the idea.

csmith@cwxtx.com

Thanks!

The No food Policy is meant to ensure hygiene and a clean work environment. It is important while at work you wait until your break or lunch hour to eat.

No food or snacks of any kind are permitted none whatsoever at your desk starting Today.
In case required; employees need to go outside the cubicle area for their appetizing needs.

This policy should be followed with high priority. All the staff  is requested to co-operate in implementing this policy without any deviation.

I ask that you take action on the above update going forward and help me make sure we’re the best team we can be and that you’re seen as the great employee’s I know you are.

Shared queue,

Please be sure to check if the birthday of the user matches whats on the ID.

If it does not match, please edit the DOB to match what is on the ID.

Also,

There is a new macro for V4 only, to be used when the name on the account and the name on the ID are different, please respond with the “VERIFY: Names Don’t Match” macro.

Employees,

I would like for each of you to take a bit of time throughout the day to come up with some recognition ideas.

Anytime you have a few in mind, Shoot me an email with the idea.

csmith@cwxtx.com

Thanks!

If you’ve lost a key, we’ve found one …  See a team lead or manager to see if it’s yours!

I, Steve Hernandez, will be the On-Call Manager this weekend, 6/9 – 6/11.

Please do not hesitate to reach out to me in the event there are any emergencies or immediate issues regarding building maintenance, employee management, etc.

You can reach me on my cell @ (737) 703-2748 via text/call or via email @ shernandez@cwxtx.com.

Our TeenSafe parent Charity had this to say about her customer service experience:

Ricky is the bomb! I was becoming very frustrated with continual issues with TeenSafe. I may keep it now thanks to Ricky’s help!

Thank you Ricky for providing Great Customer Service!!!!!

There will be work done in the front parking lot Saterday morning through Sunday night, 6-10 and 6-11.

We do ask that you park in the back for the weekend!