Teensafe Ticket review

We need agents  to go through previous Teensafe tickets and fill in information missing from required fields.  The list of tickets can be found Here.

After opening the ticket, review and ensure all proper fields (notated with an asterisk) have been populated.  Every ticket requires a Cancellation reason to be listed.  If the request is not for a cancellation then select “Non Cancellation Support Request.”

If you are unsure about a ticket, contact a team lead.