Optaros New Client Launches (IMPORTANT)

Optaros is launching new client sites over the next few weeks that are expected to generate more volume than normal.

Your duty as agents is to make sure that you are CONSTANTLY running the Optaros scheduled task.  EVERYDAY!!

If the scheduled task is not running or you are having issues with it, please see a lead so we can get it fixed immediately.

On another note, this may generate some Optaros phone calls.  Make sure you read the main Optaros CARE page to refresh yourself on the phone call process.  If you do not have the Optaros queue available to you in HUD, please see a lead.

Failing to comply with this is not an option.  Thanks for your cooperation.