Category: Uncategorized

Do these look familiar? They are blue and they are Ray Bans. I found them outside the front door in the grass. If these are yours, please come see me so we can sort it out – Matthew

I (Chris Smith) am the on call manager this weekend (9/23 – 9/24) please reach out with any issues. If I do not answer a call, text me and I will respond ASAP. I can be reached at 956-793-8636.

There has been an edit to the hours of operations within BlueCheck CARE.

please be familiar with the hours. we will no longer be working tickets Thursday and Friday afternoon.

I (Chris Smith) am the on call manager this weekend (9/16 – 9/17) please reach out with any issues. If I do not answer a call, text me and I will respond ASAP. I can be reached at 956-793-8636.

Andrew at Tech Advantage has turned off the firewall portion of BitDefender.  The anti-virus is still on, but the firewall software was causing too many issues with random devices such as scanners and printers, even with a rule in place to allow those types of devices.

For the businesses that use BitDefender on Tech Advantage, such as Reach, Andrew has enabled a group policy that turns on Windows firewall instead.  For the home users that use BitDefender and have issues or concerns that the firewall is off, we will just turn the Windows firewall on manually.

Please ask Cory if you have any questions or issues.

I (George Barbour) am the on call manager this weekend (9/9 – 9/10) please reach out with any issues.  If I do not answer a call, text me and I will respond ASAP.  I can be reached at 503-413-9897.

Our TeenSafe customer sent this email and had this to say about Destiny S.

Hello She-Rie,

Recently, Destiny responded to my email asking if my mother was still using TeenSafe (I’m 19, so that wouldn’t be allowed). Not only was Destiny very sympathetic to my case, she responded faster than any customer service rep I’ve contacted anywhere. I just wanted to let her supervisor know that Destiny is great at her job and made me very happy with TeenSafe’s service!

Sincerely,
Cierra

Our TeenSafe parent had this to say about Carl N.

 

Thank you for your help!!’

You were/are excellent at dealing with customers. Your patience is truly appreciated.

A big time thank you. I hope your boss knows what a great asset you are to your organization.

Keep up the great work!!!!

3 of our TeenSafe parents had this to say about Donice:

 

*Very helpful,, thanx a lot

 

*Excellent customer support!

 

*She took the time to make sure I understood and sent me the documentation.

 I was able to get my daughter’s phone online last night.

Thank  you Donice for showing Great Customer Support, let’s keep this going 🙂

I, Steve Hernandez, am the On-Call manager this weekend, 9/1 – 9/3.  Please give me a call for any emergencies, personnel issues, etc. 737.703.2748

Thank you!