TTO answering service

Agents that answer the phones for TTO,

 

In the event that an agent is unavailable and you are to take a TTO call, for example related to tech advantage; we will need to send an email to our respective clients as well as tie in our individuals. we will also need to be sure Chris Smith is aware via call or text, so that he may convey directly to the client or determine this is not an escalation.

 

if you have any questions, please contact Chris Smith.