Tech Team One: B&B Cananda

BB Canada is interested in trying out Tech Team One.  They will be calling or chatting in this Wednesday afternoon.  Please be certain you are logged into chat and ready to accept their incoming request.

For TTO Technicians:

Be sure to be logged into the TTO queue while on shift.  If you assist a BB Canada customer, log the referral source as BB Cananda in the Agent ID field.