SHI Claims
SHI Greetings
INBOUND CALL
“Thank you for calling technical support. My name is __________.How may I help you?”
OUTBOUND CALLS
Answered Call:
“This is __________ at the Safeware Support Center returning your call. May I have a few moments of your time to discuss your SHI claim with you?”
Voicemail Messaging:
“This is __________ at the Safeware Support Center returning your call, sorry to have missed you please give us a call back at 1-800-800-1957 to discuss your SHI Claim. Thank you”
Conitnue to Call Flow