KUDOS for DAVID!!

Lino Novielli, a TeenSafe customer wished to extend his gratitude and speak with a manager on Davids customer service on a billing call.

“David was very professional on the phone. I appreciate him helping me cancel the account and refund the money.”

Way to go David, the subject of asking for a refund can be very sensitive to some. especially when a customer is calling in to cancel an account, it is important we treat the customers the same way we want to be treated, very pleasantly.