July 2024

It’s been a crazy year so far, and things just keep getting hotter and wilder. Thanks, Spectrum! Let’s focus on some fun stuff for the moment!

Recognition

With that, there have been some recognitions we would like to share with everybody!

Tengo

We had a pretty nice Kudos come back from one of the callers. She says:

“No Request. I wanted to commend Kevin and Vince who assisted me at different locations. These gentlemen were patient, thorough and solved my connection problems quickly.”

Tengo will send both Kevin and Vincent a thank you gift card each! Keep up the great work!

 

June 2024

Malcolm Richburg has been keeping his attention divided between Tech Team One, Tengo, and Shared Queue. It’s not easy, but he’s not only accomplishing this, but exceling. He’s also been getting kudos for Tengo, has done great work for Tech Team One, and even though he hasn’t had many, his shared queue calls are great and on scope! Keep up the amazing work Malcolm. You’ll receive a recognition thank you in your email soon.

 

Birthdays and Anniversaries

Let us all get a moment to wish George Barbour a Happy Birthday! He got to celebrate his early on July 3rd!

Vincent Salvo enjoyed his birthday a week later on July 10th. Hey, that’s the date of this posting!

Happy Birthday guys!

Kenneth Becker celebrates 13 years at ContactWorks as of July 8th! Aside from Tom, there is one employee who has been here longer! I better not say who it is as that’s a Trivia question under the ContactWorks category!

 

June-o The Answer? Ju-lyin?

Games

Speaking of Trivia, the Ken Quiz from “June-o the Answer?” has extended into “Ju’lyin?” This will be a new category where you have to guess if the statement shared is the truth or a lie!

Also remember that Queue based categories are worth double! The current placement of our score is:

  • Current Quiz Lead – Caryn Corley
  • 2nd place position – Robert Pfannstiel
  • 3rd place position – Arthur Betts

The rest are divided by a mere matter of points, and with plenty of July left, it’s still anyone’s game!

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