Cardholder information – CAT Templates

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DO NOT document ANY cardholder information in CAT. This includes filling out the Refund Request Template in CAT. You must now copy & paste the blank Refund Request Template in the ticketing system and fill it out directly in the ticketing system.

If you leave your desk for any reason you must be logged out of Tengo Admin, TeenSafe platforms (Admin & Uservoice) & Ninjato.

If you have any questions or concerns feel free to ask.

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