Tengo Voicemails / Safeware Ticketing

We are using a single OS ticket site to check on Tengo voicemails, SHI voicemails, and to put in Safeware tickets. This site *is* up and you can access it at 10.0.0.206/scp   Please be sure to bookmark this IP address.

Also, please remember that ALL Safeware calls get ticketted. If you resolve the issue on the phone, or the call is even a ghost call, and you gave them half a minute to respond, create your ticket, file it under Department “Safeware – New Call”, and close it.