Way to knock it out of the park Shayla!!!
Stephanie Bowers said exactly this in an email response, after Shayla helped her with an iOS issue. Shayla’s work ethic really shows through this comment.
“In regards to Shayla Wa., I wanted to advise her supervisor that she was very helpful, professional, polite and knowledgeable on the telephone while helping me resolve some issues with my account. It was a pleasure to speak to someone who was very professional and actually knew what they were doing. In my experience, most companies I have called in the past to resolve some issues, have people working for them who seem to have no idea what their job description is. Shayla appears to be a go getter and on top of her job and any details that may encompass. I wish that there were more professional people like her in the work force.”