Kudos for Jordan Smith!

Ginger Moffitt, Called in because she had been billed by TeenSafe and didn’t even recall signing up. Jordan confirmed the account hadn’t been signed into and there weren’t even any devices added, the customer was so relieved with the call she had to give her some credit.

“Jordan,
Thank you so much for your help. I was very surprised at how efficiently and politely you handled my concerns. Amazing. Thank you so much. I won’t forget you or your company.
All the very best to you and thank you again,
Ginger”

You never know what type of day, week or month someone is having before they call in. It really goes a long way for someone to have a pleasant interaction.

 

Great job Jordan!