2016 Customer Service Week
CHAMP
This week, tens of thousans of customer service professionals in all 50 states and over 40 countries are celebrating Customer Service Week. We join them in celebrating our achievements and in recommitting ourselves to our service mission.
This year’s theme is Service Champions™
The word Champion actually has two important meanings for us.
First, a champion is a person who, “fights for a cause or on behalf of someone else.” Each day we work diligently on behalf of our customers to answer questions, provide guidance, and resolve problems.
As we start our celebration, I call on everyone to pledge to be a Service Champion™ during Customer Service Week and throughout the year.
Monday – Communication
Tuesday – Happy Tone
Wednesday – Answering Skills
Thursday – Multitasking
Friday – Problem Solving