Korcett: Personal Routers

Korcett has confirmed that we do not support personal routers on any of Korcett’s networks.  We offer troubleshooting for a direct Ethernet connection and for a wireless connection (when stated as Wireless Support for the resident’s location in KMC).  Wireless Support does not mean we support personal routers for these locations; it means we support the wireless equipment that Korcett has provided.

Do not recommend personal routers for any reason.  If a resident has questions about using a personal router, explain that Korcett does not support personal routers and we are unable to assist with their configuration.  If the customer needs your help adding their personal router to KMC, you may assist by adding the router’s MAC Address to their KMC account.  When doing so, be sure to mention that Korcett does not support personal routers and they can also cause 2.4 ghz pollution.