Attendance Policy Reminder

Recently, there have been a lot of employees clocking in a few minutes late.  One minute late is still late.  If you make a habit of clocking in a few minutes late, the issue will be addressed on an individual basis by management.

If you are going to be late or absent, you must call (512) 637-4376 and leave a message detailing your name, the reason for your late arrival/absence, contact number, and when you are expecting to arrive.

You may clock in up to 15 minutes before the start of your shift.  You are expected to be logged into queues and taking calls promptly at the start of your shift.  If you are here on time, but your workstation PC causes you to clock in late, you must notify management by emailing cwleads@cwxtx.com in order for your timecard to be adjusted.